Locals and Residents

Terms & Conditions

Adobe Rent a Car is a local company that has grown in the market serving not only tourists, but also local people as you. Our philosophy is to deliver a dependable, high quality service, with very new cars, for your every day needs.

Whether you need a car to stay in Costa Rica a few days, weeks, months, or years or for your business or when your car doesn’t work, we can solve your transportation needs. We have from small cars up to minivans, with a wide offer of vehicle types, that can adjust to your needs.

Since you live in our country, we have special conditions for you, so please let us know you are costarican or resident.

Reservations

You can reserve your car writing to us at: info@adobecar.com or calling us to our call center: (506) 2542-4800.

Vehicle Delivery

We have 16 offices around the country, so please visit us, and we will be expecting you, to deliver your reserved car.

Car Rental Requirements

• Older than 23 years old.
• Present original and valid driver’s license with more than 2 years from the first date of issue.
• Provisional driving licenses or photocopies are not accepted.
• Present ID Card or passport with immigration entry stamp.
• Guarantee deposit of US$1000 only with Credit Card. Debit Card is not accepted.

Coverages

Please refer to the Coverage section

Violations of the Costa Rica Traffic Legislation are full responsibility of the rentee.

Cancellation Policy

A cancelation notice is required at least 72 hours upon scheduled arrival in order to avoid one day charge penalty.

Rental Conditions

• Rental period is 24 hours.
• After 4 hours of late car return, you will be charged with the daily rate.
• Cars cannot be taken out of Costa Rica.
• The cost of the additional driver is: US$ 4.
• Debit Card and Cash are not accepted for the deposit. Only credit card.
• You may pay the rental with a Debit card.
• One way rentals and drop off fees may apply. Consult: info@adobecar.com.
• Free mileage for rentals less than 30 days.
• The rental fee will be charged in the moment of the car delivery.
• If the client does not pick up the car the day and hour agreed, a one day charge applies.
• All accessories are subject to availability.
• Refueling charges will apply in case of returning the car with a lower level of fuel than when receiving the car.
• It is strictly prohibited to smoke inside the car. In case of any smell, there will be a charge of at least $100.
• Additional charges: there will be extra charges in case of lost keys, documents, license plates and others vital to the car.

Coverage

Adobe Rent a Car offers you the most comprehensive insurance plan, for a better experience in Costa Rica:

Liability Protection (PLI):

Mandatory insurance with a limited coverage of liability.

• Damages to third parties’ property: US$20.000. 20% deductible or a minimum of US$250.
• Injury or death of third persons not travelling in the rental car: US$100.000 per accident. No deductible.
• Does not cover damages to the rental car.

Car Protection (LDW):

Waiver of financial responsibility in case of damages to the rental car, produced by a car accident, collision or roll over. It also protects the financial losses in case of a total or partial theft of the automobile.

• Does not cover vandalism damages, cost of tow truck and road assistance.
• The car protection has a deductible (excess) of US$1000.
• Does not cover third party damages.

Extended Protection (SPP):

Waiver of the deductible (excess) of the Liability Protection (20%) & Car Protection ($1,000).

• Extends the limit of the coverage up to US$4.000.000 per event.
• Covers vandalism damages, windows, tires.
• Covers cost of road assistance cost (24/7) and tow truck.

Guarantee deposit of US$1000 will be required only with mayor credit card.

Coverage exclusions

The waivers, insurances and coverages will not apply in the following cases:

• Fail to report the accident to the Car Rental Company immediately after the event takes place.
• When the driver has any incident and is under the influence of alcohol, drugs.
• When the vehicle suffers damages and the driver is not authorized/inscribed in the rental contract.
• Damages of any type caused by driving thru rivers, lakes, beaches, mangroves, flooded roads or off-road (i.e. where do not exist an official road, example: Cross-country).
• Failure to comply with legal and claim process with the insurance company, as, but limited to:
  • Report the accident to the Transit Police
  • Report the accident and fill the claim of the Insurance company
  • Comply with any other requirement of the legal process

Consult with Reservations (info@adobecar.com) special conditions.

Replacement Car

Your personal car doesn’t work?

Rent a replacement car with Adobe Rent a Car:

• Special rates for locals and residents.
• Extended Protection option, with zero deductible in vehicle damages.
• Deposit of $1000 or US$250*.
• Long-term discounted rates, with up to 8 free days.
• Roadside Assistance Program 24/7.
• Pay your rent with Tasa Cero program of Credomatic at 3 months with no interest.

*Restrictions apply. Deposit of US$1000. You may reduce to US$250 if you take Extended Protection (SPP) and submit a document proving that your personal vehicle is in the workshop. You can request the document directly to your shop to get this benefit.