What are the car rental requirements with Adobe Rent a Car?


Requirements for Renting a Car with Adobe Rent a Car

In order to rent a vehicle from Adobe Rent a Car, all customers must meet certain requirements. In this article, we will explain the car rental process and answer some of the most frequently asked questions.

Which are the basic car rental requirements?

  1. An original driver’s license from your home country that has been valid for more than two-consecutive years following its first date of issue.
  2. A driver’s license is recognized as valid in Costa Rica as long as the 90-day immigration permit (visa) has not expired. This is the Costa Rica entry and exit permit stamped in your passport at the airport.
  3. A valid International Driver’s License is required for visitors whose home license is written in a different alphabet; i.e., Arabic, Hebrew, Mandarin.
  4. The renter’s original and valid cedula ID (nationals) or passport (foreigners).
  5. A valid MasterCard, VISA, Discover or American Express for the vehicle’s security deposit. Debit cards and cash are not accepted.
  6. Drivers must be at least 23 years old.
  • Important: You must physically present both your ID and driver’s license. Photocopies or photographs are not accepted. Even if you have an International Drivers License, you must also have your original home license. Only an official, country-issued driver’s license will authorize you to drive in Costa Rica.

How much is the security deposit? 

The Adobe vehicle security deposit is $1,000. Make sure that your credit card has sufficient funds available to cover the transaction. If no damages or fines are incurred during your rental, the full deposit will be reimbursed to your account. Any incurred fees will otherwise be deducted accordingly.

Can I pay with cash?

Adobe does not accept cash as a form of payment. However, your rental car costs (daily rates and insurance coverage) can be paid for with either a debit or credit card.

Don’t forget the security deposit can only be made with a credit card. Cash and debit cards will not be accepted for the deposit.

Why do I have to present my passport?

If you’re a foreigner, you will need to present an original and valid passport. This is both to verify your identity as well as to ensure your Costa Rica 90-day immigration permit is valid. Under Costa Rican law, foreigners can use their country’s driver’s license for 90 days. After 90 days, the license is no longer valid.

Why do I have to present my driver’s license if I already have an International License?

An International Driver’s License basically states that your home license is legal and valid in your country. This is not an authorization to drive, it only indicates that the license from your country is legitimate.

We do not require an international license; but if you bring it, you must submit both.

What if my license is written in a different alphabet?

If your home license is not written in the Roman alphabet (such as Arabic, Farsi, Hebrew, Mandarin), we cannot verify that it is valid. In this case, we require that you also present an International Driver’s License.

If you have any additional questions or concerns about our car rental requirements, please don’t hesitate to contact us by email at reservas@adobecar.com or call us directly at +1 (855) 861-1250 and we will be happy to assist you. We aim to make your trip to Costa Rica as hassle-free and as pleasant as possible.

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  1. My clients have read, that it is only allowed to drive a car in Costa Rica every second day, accoring to the number of the plate. Is that correct?
    Thank you for your help in advance.
    Yours sincerely
    Helmut Promegger
    Reisebuero Kirchberg

    1. Hello Helmut, our fleet is exempt of the vehicular restriction. We provide all our customers a copy of the rental contract.

  2. I don’t have a credit card can i use my debit card or prepaid Mastercard for the security deposit ?

    1. We only take credit card for the guarantee deposit. The credit card holder can be different from the driver. We require both people to be present at the delivery date to sign the rental contract.

  3. We are planning a trip in Oct of this year. I know you require a security deposit of $1000. Can we put the $1000 deposit on a credit card and pay for the rental with a debit card? Just wanted to see if this was allowed. Thanks for your time!

    1. Hello Ben, exceptionally we could take the credit card for a deposit and the payment for rental in debit card, as long as they are the same branch. For example, if the credit card is Master Card, the debit card must be Master Card. This is a requirement from the Credit Card companies in our country.

  4. Hello,
    I am 60 years old and renting the vehicle. However, my travel partner is 22. Can she drive the car as well as me?

    1. Hello Julia. The driver must be older than 23 years with a valid driver license and passport.

  5. Dear Sir/Ms. I have Supplemental Liability Insurance that I pay annually. It is valid worldwide.

    CarHireExcess.com provides cover for:

    Externally caused damage to the rental vehicle
    Third party bodily injury
    Damage caused by your rental vehicle to material property.

    Will you accept this? Also what are the rates if I book for more that 28 days? Andy, Uk

    1. Hello Andy: you can decline the car protection if you have CDW coverage with your credit card. Costa Rican law does not recognize any other insurance plan.

    1. Hello Leonard, not an issue to include you as a driver by showing your valid driver license and passport.

    1. Hello Meier: we require the drivers to be older than 23 years old with a valid driver license and passport.

  6. I purchased a CDW of 35000 usd from an outside agency. Which insurances can I bypass if I rent from you and still be covered?