Opiniones de Adobe Rent a Car

I have not started my Trip and it is already a great Experience. We have a large group traveling... read moreI have not started my Trip and it is already a great Experience. We have a large group traveling to Costa Rica via a travel agency. While not being able to get accommodations via our travel agency. I was able to communicate with Magia and her Supervisor Isabel and they were phenomenal. Their Attention to our needs and the amount of time they spent with us shows the professional staff Adobe Rent a Car San Jose has. We were able to get the group of 16 into the desired car configuration we needed in order to reduce our carbon footprint in the environment while at the same time allow us to be as comfortable as we can be during our trip. I will be putting in another update after our trip to continue my recommendations. But if this is proof of what we are about to get, then it is good vibes and Magic we are about to experience as Magia's name implies :-). I finalized my trip and the trip wasxa success and the rental was very good. read less

Quick and easy service, the car I rented for the day was an economy manual and it drove like a... read moreQuick and easy service, the car I rented for the day was an economy manual and it drove like a charm and was very clean inside. The staff went above the usual and showed me where the emergency kit and tire were (self-explanatory BUT it was a nice touch for them to not just assume), and they also provided their direct phone number in case of trouble. After I dropped off the car they even offered to drive my to my final destination which was a mile down the road, which was very kind. Very welcoming staff, definitely will utilize this place again if I'm ever in Límon in the future.
Full-service fuel station is very close so it's easy to fill up prior to returning the car. read less

Han cambiado personal lo cual se refleja en la atención, es necesario una buena retroalimentación para el buen manejo de... read moreHan cambiado personal lo cual se refleja en la atención, es necesario una buena retroalimentación para el buen manejo de la información. read less

After the plane crash in San Jose and our flights being cancelled we desperately needed to get to Liberia. ... read moreAfter the plane crash in San Jose and our flights being cancelled we desperately needed to get to Liberia. Reserved a car and picked it up on time within hours.
On way up to Liberia we hit all kinds of traffic taking 6 hrs and not being able to get to rental office in time. Phoned ahead and the guy (Alejandro?) couldn’t have been more helpful. Met us at hotel and even waited for us to fill up to save us money on their refuel charges. Top company, trustworthy and some great staff! read less

We were very thankful to the entire crew, especially the manager, at Calle 34 location. We were lost without working... read moreWe were very thankful to the entire crew, especially the manager, at Calle 34 location. We were lost without working wifi and running late for our flight. They made accommodations on the spot to allow to get to the airport on time and really saved the day for us. I wish that I had the names so I could thank them personally but you know who you are. Thank you, gentleman!!! read less

Excellent customer service. All reps spoke English. My car had issues in La Fortuna and they sent a mechanic out... read moreExcellent customer service. All reps spoke English. My car had issues in La Fortuna and they sent a mechanic out in less than an hour. When needed to be replaced, they sent a car from San Jose same day and gave me a 1 day refund. Unfortunately the car they sent me wouldn't start the next day, but they again sent a mechanic out in less than an hour and had it fixed within a few hours. No compensation on that one though. Stuff happens, but when it does they are quick to make it right. Also the cheapest rate we could find. Highly recommend Adobe. read less

I have not started my Trip and it is already a great Experience. We have a large group traveling... read moreI have not started my Trip and it is already a great Experience. We have a large group traveling to Costa Rica via a travel agency. While not being able to get accommodations via our travel agency. I was able to communicate with Magia and her Supervisor Isabel and they were phenomenal. Their Attention to our needs and the amount of time they spent with us shows the professional staff Adobe Rent a Car San Jose has. We were able to get the group of 16 into the desired car configuration we needed in order to reduce our carbon footprint in the environment while at the same time allow us to be as comfortable as we can be during our trip. I will be putting in another update after our trip to continue my recommendations. But if this is proof of what we are about to get, then it is good vibes and Magic we are about to experience as Magia's name implies 🙂 read less

I parked my rented car close to a fire hydrant and got a fine and the license plates removed, on... read moreI parked my rented car close to a fire hydrant and got a fine and the license plates removed, on a Friday afternoon. No chance to pay the fine before Monday. Carlos and friends from Adobe Rent a Car in La Fortuna organised a new car in less than 3 hours and took care of everything. Excellent customer service! Thank you! read less

Awesome service. Very please with the efficiency and professionalism. Definitely would rent again from this location.

Excellent car rental company! They even helped with a ride back to our hotel. I highly recommend Adobe Rent A Car!

Great experience with Adobe in Uvita. They had the last car available for rent in town (Chevy Trailblazer) and was... read moreGreat experience with Adobe in Uvita. They had the last car available for rent in town (Chevy Trailblazer) and was able to book through their website. Vehicle was in good condition and seated 7 people as promised (five standard seats plus two jump seats in back). The company was able to drop the vehicle off at and pick it up from our accommodation and they were there right on time. Paperwork, etc was done on site by friendly and polite employees. For all the talk of Tico car rental scams and overly thorough inspections of vehicles for damage, this was straightforward and easy and not stressful. Thank you Adobe! read less

The professionalism of our rental agent Nelson Gomez exceeded all expectations. He went above and beyond to ensure we had... read moreThe professionalism of our rental agent Nelson Gomez exceeded all expectations. He went above and beyond to ensure we had a safe and enjoyable trip. We loved the car and drove over 1300km during our stay in Costa Rica with no mechanical problems. We will absolutely be back to use Adobe Car Rental next time. Muchas gracias y pura vida! read less

Our experience with Adobe was awesome. We were skeptical about renting a car while in Costa Rica but the staff... read moreOur experience with Adobe was awesome. We were skeptical about renting a car while in Costa Rica but the staff was very friendly and efficient and our rental car was what we were expecting. We would highly recommend them! read less

This was a great rental car experience. Everyone was very nice. From the shuttle drivers to the... read moreThis was a great rental car experience. Everyone was very nice. From the shuttle drivers to the people that rent the vehicle. Always rent an SUV in Costa Rica. You need the clearance for the common potholes, even if it's only a 4x2. We rented through mytanfeet.com. Adobe deals with them and they have a discounted rate. Would rent from them again! read less

Best car rental company we’ve dealt with in the world!!! Especially after hearing mixed things about car rental companies in... read moreBest car rental company we’ve dealt with in the world!!! Especially after hearing mixed things about car rental companies in Costa Rica, our experience with Adobe has been nothing but perfect! We extended our rental by a week and asked to drop off the car in a different office and the staff had both times gladly accommodated our requests. Staff dealt with us with nothing but smiles and excellent English/communications. Look no further travellers, I hope you choose Adobe! read less

From now on I will only rent from Adobe when I go to Costa Rica. They're pricing is low and... read moreFrom now on I will only rent from Adobe when I go to Costa Rica. They're pricing is low and transparent. The service is amazing. Everything was absolutely flawless.

Keep in mind, you MUST buy liability insurance from rental companies anywhere in Costa Rica. You can waive the collision damage insurance if you have a credit card with insurance, but you MUST bring a letter stating your name, address, last 4 digits of CC number and the terms. You will often need to call the "Card Membership Services" and not the bank itself. It's worth doing this IMO to save a few hundred bucks. read less

Great experience with this rental company. Got exactly the car I reserved and I feel like I got a decent... read moreGreat experience with this rental company. Got exactly the car I reserved and I feel like I got a decent price. Had no problems with picking up the rental or the rental process. And for the drop off I was able to leave the keys with the hotel. read less

Excellent attention and very good vehicles for rent.
100% recommended

Best company I could find, all inclusive price. I use my tanfeet and everything was great, no extra charges... read moreBest company I could find, all inclusive price. I use my tanfeet and everything was great, no extra charges I brought a copy of credit card insurance and they honor that. I was in and out the door with the car in about 40 minutes.

Last day a tree was blocking and roadway from la fortuna to San Jose, so I had to take another route. Reached to costumer service and I was allowed to return the car at the airport without a problem. I was only charged to gasoline I use and that’s it.
Thank you for everything, I will be back. read less

I recommend this company to everyone. My adult daughter traveled alone out of the country to celebrate her birthday. She... read moreI recommend this company to everyone. My adult daughter traveled alone out of the country to celebrate her birthday. She was unable to rent the car and this company and their employees went above to assure she was safe and comfortable.
Thank you!!!! read less

Unfortunately I was unable to rent a car but Wendell (at the desk) and the employee that picked me up... read moreUnfortunately I was unable to rent a car but Wendell (at the desk) and the employee that picked me up from the airport were personable, professional, courteous, went above the standard to provide excellent and knowledgeable assistance. Given the late hour (00:30) they called nearby hotels to ensure availability/accomodations then walked me over. I highly recommend this location read less

By far the best car rental experience we have ever had. After reading horror stories of car rental companies in... read moreBy far the best car rental experience we have ever had. After reading horror stories of car rental companies in Costa Rica, we did a ton of research and found Adobe rent a car. our experience could not have been better. when we arrived to the airport, someone was waiting for us to shuttle us to get our vehicle where our brand new SUV was waiting. they tell you the actual make / model of the vehicle you’ll be getting ahead of time so that gave us a lot of peace of mind since we needed a 4x4 vehicle. the employees are beyond professional and we payed exactly what we expected to. Drop off at the Libera location was equally as smooth - I think the whole process took 10 minutes. We will be using this company again and recommending them to everyone. thank you for the smoothest car rental of our lives!!! it’s so nice to know that honest, friendly businesses such as Adobe rent a car still exist. read less

We got our rental car for our Costa Rica roadtrip here. The customer service was nice. It was our second... read moreWe got our rental car for our Costa Rica roadtrip here. The customer service was nice. It was our second day in CR so I was not feeling so confident in my Spanish, so the agent spoke very good English with us and made us feel like we were dealing with a good place. Upon returning the car they were also very professional. Just a little bit hard to find for the average taxi driver it seemed. It was in a good location though for us to get in the car and get straight to an expressway and not deal with downtown traffic. read less

Great service, great value and a good variety of car options to choose from. The agent that assisted me with... read moreGreat service, great value and a good variety of car options to choose from. The agent that assisted me with my rental, Roger, was thorough and friendly. read less

Mr. Miguel was a class A gentleman and has excellent customer service upon returning the vehicle. You will have to... read moreMr. Miguel was a class A gentleman and has excellent customer service upon returning the vehicle. You will have to purchase the third party insurance is what they sell you. There are two options.... 1. If you wreck the car or have an issue you fix it or 2. 100 bucks more covers even if you mistakenly drive the car in a ditch. They will convince you that your American express and full coverage at home is not enough. A deposit will be placed on your card for 750.00. You can also rent a wifi adapter 60+ for 7 days. The cars are aesthetically good but once you begin to drive them it may sound like the front in will fall out any minute. read less

We were so impressed with our Adobe rental car services. I wish there was a company like this in the... read moreWe were so impressed with our Adobe rental car services. I wish there was a company like this in the US. All of the fees were upfront, everyone was so nice and it was extremely easy to communicate via email when Re-arranging drop off location. Will definitely be using them again! read less

We just came back from Costa Rica yesterday, and we were so glad not only that we decided to rent... read moreWe just came back from Costa Rica yesterday, and we were so glad not only that we decided to rent a car, but that we decided to take the advice of the travel blog MyTanFeet and go with Adobe. The booking through their website (MyTanFeet) was seamless. Adobe had our flight info and we’re waiting when we arrived at Liberia airport and took us to their office, just offsite. The driver and assistant at the office were both so friendly, it was a lovely welcome to the country. The car they gave us was new, clean, and had everything we asked for. They had wifi hotspots available for rent so we had access to our GPS. They have roadside assistance should you need it (you shouldn’t need it). The Hyundai Tucson they gave us handled the drive to and around Monteverde without issue. The drop off was seamless and very quick. The driver dropped us off at the airport without issue. They made the customer service at every other car rental facility I’ve ever been to look awful. If you’re in Costa Rica, rent a car, and rent one from Adobe. You won’t regret it. read less

Fácil y rápido 👌

In the past many representatives of Adobe have had bad write ups. I can say that the service provided by... read moreIn the past many representatives of Adobe have had bad write ups. I can say that the service provided by Adobe rent a car is second to none, ALL staff members from Tamarindo, Uvita and San Jose have gone that extra mile to ensure 100% customer satisfaction. Everything is up front and clear and service is delivered with a smile. Pura Vida Costa Rica read less

I have rented from Adobe on three occasions. Cars have always been in good condition. Great service.. Highly recommend!

Just got back from a 7 day trip to CR. flew into and out of LIB and found our... read moreJust got back from a 7 day trip to CR. flew into and out of LIB and found our transportation over to the office pretty easily. There are a lot of people outside waiting for travelers so just say Adobe and they will all help you. About a 5-10 minute drive. They were very efficient and we had our car quickly. A 7 seat Ford Explorer. I was completely satisfied and would use them again. read less

Excelente atención por parte del equipo de San José, en Grecia tuvimos una pésima experiencia de servicio al cliente por... read moreExcelente atención por parte del equipo de San José, en Grecia tuvimos una pésima experiencia de servicio al cliente por un caballero que nos atendió hace 1 semana, debido a un inconveniente que tuvimos, la persona que nos atendió no nos quería ayudar y tuvimos que llamar a San José, estando en la sucursal de Grecia para que nos ayudaran y poder continuar el trámite de alquiler. read less

I have rented from Adobe in Liberia two years in a row. Adobe is by far the best car rental... read moreI have rented from Adobe in Liberia two years in a row. Adobe is by far the best car rental company I have deal with in Costa Rica! You are quoted a price at the time of booking and it does NOT change or extras added on. Vehicles are new and clean. The staff at the office are pleasant and really explains all details with no pressure sales tactics unlike other car company (FOX CAR RENTAL).
Ruth Campos is a pleasure to deal she is quick at answering your emails and is always available to take your call. Last year we had a flight delay I emailed Mrs Campos and she extended my rental for the day at no cost. This year Mrs Campos provided at NO cost a free car seat for my three year old granddaughter.. The car seat was brand new and we felt safe travelling with our granddaughter in the car.
I would definitely recommend Adobe as the preferred car rental in CR!
Thank you

Alan Duquene. read less

Excelente flotilla y el personal es de lo mejor

excelente servicio
todo perfecto desde mi reservación
hasta entrega
sin problemas 5⭐

Excelente servicio.El mismo precio que me dieron por telefono es lo que tuve que pagar cuando me entregaron el... read moreExcelente servicio.El mismo precio que me dieron por telefono es lo que tuve que pagar cuando me entregaron el vehiculo en ningun momento me trataron de vender cobertura de seguro o servicios no requeridos.Les recomiendo hacer su reservacion por telèfono y directamente con ellos.El deposito de seguridad lo reembolsaron inmediatamente a mi tarjeta! read less

Si excelente servicio y atención y la flotilla 100% calidad

Excelente servicio y buenas flotilla de vehículos!

We had a very good expieriance with ADOBE. We needed a car while our tuck was having work done on... read moreWe had a very good expieriance with ADOBE. We needed a car while our tuck was having work done on it. Everything went really smooth. We would use them again.? read less

Es mi segunda vez que utilizo ADOBE RENT A CAR y la verdad muy satisfecho, 100% recomendado. Gracias a don... read moreEs mi segunda vez que utilizo ADOBE RENT A CAR y la verdad muy satisfecho, 100% recomendado. Gracias a don Marvin de Ciudad Quesada y su personal. See you soon (Y) read less

calidad de los vehículos y su servicio al cliente

Everything was good except that I had to pay for a taxi to wyndem, they have shuttle everywhere else but... read moreEverything was good except that I had to pay for a taxi to wyndem, they have shuttle everywhere else but there it seems read less

Adobe rent a car put all my out of country car renting worries to rest. They were professional, easy and... read moreAdobe rent a car put all my out of country car renting worries to rest. They were professional, easy and to their word! Had no problems renting as a Canadian in Costa Rica. No hidden fees or charges. read less

La primera vez que rento con ellos, y la verdad el vehículo estaba perfecto. Excelente la variedad también.

Súper recomendado .. exc servicio

Rente en uvita de osa excelente atención y el vehículo sin ningún problema, además de económico.Gracias.

  Muy contento con el servicio que siempre nos ha dado Carlos Cerdas en AFZ. Amigo de todo el mundo. Hasta... read moreMuy contento con el servicio que siempre nos ha dado Carlos Cerdas en AFZ. Amigo de todo el mundo. Hasta hace falta cuando se va de vacaciones. Siempre con una sonrisa y nos trata muy bien. read less

  El trato de los trabajadores, los mejores vehículos, los precios y la confiabilidad, hace de adobe mi renta car... Gracias... read moreEl trato de los trabajadores, los mejores vehículos, los precios y la confiabilidad, hace de adobe mi renta car... Gracias por estos 12 años conmigo como rentista read less

  Excelente atencion, los mejores precios, he rentado en varias ocaciones y la mejor florilla. Tienen gran variedad de vehiculos para... read moreExcelente atencion, los mejores precios, he rentado en varias ocaciones y la mejor florilla. Tienen gran variedad de vehiculos para todo tipo de necesidad. read less

  Excelente flotilla de autos y con un servicio increíblemente bueno de parte de los empleados de la misma...!! Recomendado 100%

  Los vehículos siempre en óptimas condiciones. El servicio al cliente de Orlando Araya y los agentes de la sucursal de... read moreLos vehículos siempre en óptimas condiciones. El servicio al cliente de Orlando Araya y los agentes de la sucursal de Liberia es excelente. read less

  Cliente, proveedor, colaborador, una gran empresa

  Durante cuatro años hemos alquilado los vehículos de la flotilla de Adobe para nuestros Asociados, y realmente la atención brindada... read moreDurante cuatro años hemos alquilado los vehículos de la flotilla de Adobe para nuestros Asociados, y realmente la atención brindada así como la calidad del servicio y el precio, han sido muy satisfactorios. Totalmente recomendados read less

  Recomiendo la calidad de atención de sus servidores y la buena flotilla de vehículos.

  En casi 3 años de contar con los servicios de Adobe, puedo decir que es una excelente empresa; sumamente responsable... read moreEn casi 3 años de contar con los servicios de Adobe, puedo decir que es una excelente empresa; sumamente responsable y con un gran servicio. Son muy comprometidos con los clientes y siempre hacen lo posible por ir más allá de lo que se solicita.
Definitivamente estoy seguro que cualquier persona que requiera de sus servicios quedará totalmente satisfecho.
Excelentes tarifas, sin cargos "sorpresa" read less

  5 años trabajando con esta empresa, muy responsables, trabajadores, y siempre con mucha variedad y calidad en sus veiculos.

  Tengo muchos años de alquilar vehículos por razones de trabajo y personales y con Adobe siempre he encontrado lo ... read moreTengo muchos años de alquilar vehículos por razones de trabajo y personales y con Adobe siempre he encontrado lo que necesito y un poco más. Su gente tiene una mística que hace que la palabra Servicio tome un nuevo significado. Si la pregunta es Lo recomienda??, Mi franca respuesta es SI read less

  Si busca una opción que represente para usted responsabilidad y servicio al cliente a la hora de decidir rentar un... read moreSi busca una opción que represente para usted responsabilidad y servicio al cliente a la hora de decidir rentar un vehículo, le recomiendo a los compañeros de ADOBE RENT A CAR. Personalmente me ha brindado soluciones y gestión de calidad para cada una de las reservas utilizadas con unidades que se reciben en las mejores condiciones y siempre atentos a hacer de su reserva una grata experiencia. Como cliente personal y empresarial recomendados por su servicio, eficacia y tiempos de entrega. Excelente talento humano al servicio de sus requerimientos. Y a los compañeros de Guanacaste que siempre son bien atentos. read less

  Siempre son mi primera elección cuando alquilo un vehículo por el excelente servicio al cliente que siempre me brindan, no... read moreSiempre son mi primera elección cuando alquilo un vehículo por el excelente servicio al cliente que siempre me brindan, no importa la temporada siempre he encontrado un carro. La flotilla que manejan es muy variada en cuanto a marcas de vehículos... ?% recomendados! ?? read less

Les agradezco el excelente servicio que recibimos mi esposa y yo, quedamos totalmente satisfechos y más aún que nos tocó... read moreLes agradezco el excelente servicio que recibimos mi esposa y yo, quedamos totalmente satisfechos y más aún que nos tocó estrenar uno de los Tucson nuevos 2019 �� pasamos un fin de semana soñado, muchas gracias y felicidades por renovar la flota. read less