{"id":15330,"date":"2021-09-12T17:06:13","date_gmt":"2021-09-12T23:06:13","guid":{"rendered":"https:\/\/www.adobecar.com\/?p=15330"},"modified":"2026-01-26T23:15:45","modified_gmt":"2026-01-27T05:15:45","slug":"conditions-generales","status":"publish","type":"post","link":"https:\/\/www.adobecar.com\/fr\/services\/conditions-generales\/","title":{"rendered":"Termes et Conditions d’Adobe Rent a Car"},"content":{"rendered":"

Conditions de location\u00a0<\/b><\/h2>\n
    \n
  1. Permis de conduire valide depuis plus de 2 ann\u00e9es cons\u00e9cutives. Valable 180 jours \u00e0 compter de l’entr\u00e9e au Costa Rica.<\/li>\n
  2. Un permis de conduire valide. S’il n’est pas en alphabet latin ou s’il s’agit d’un permis num\u00e9rique, il doit \u00eatre pr\u00e9sent\u00e9 en m\u00eame temps que le permis international.<\/li>\n
  3. Pr\u00e9senter physiquement la carte d’identit\u00e9 et\/ou le passeport en cours de validit\u00e9 et l’original, dans le cas du passeport, le cachet d’entr\u00e9e dans le pays doit \u00eatre pr\u00e9sent.<\/li>\n
  4. Pr\u00e9senter une carte de cr\u00e9dit pour couvrir le d\u00e9p\u00f4t de garantie de 1 000 USD (seules les cartes MasterCard, VISA, Discover ou American Express sont accept\u00e9es). Le nom du titulaire de la carte de cr\u00e9dit doit \u00eatre imprim\u00e9 sur la carte et il doit s’agir de la m\u00eame personne que celle qui prend en charge le v\u00e9hicule. Nous n’acceptons pas les cartes de d\u00e9bit, les esp\u00e8ces ou les cartes de cr\u00e9dit virtuelles.<\/li>\n
  5. L’\u00e2ge minimum pour louer une voiture est de 23 ans.<\/li>\n<\/ol>\n

    Conditions\u00a0<\/b><\/h2>\n
      \n
    1. La p\u00e9riode de location est de 24 heures.<\/li>\n
    2. Suite \u00e0 une restitution tardive de 4 heures du v\u00e9hicule, le tarif journalier vous sera factur\u00e9.<\/li>\n
    3. Les voitures ne peuvent pas sortir du Costa Rica.<\/li>\n
    4. Les conducteurs suppl\u00e9mentaires sont autoris\u00e9s moyennant des frais suppl\u00e9mentaires.<\/li>\n
    5. Les esp\u00e8ces et les cartes de d\u00e9bit ne sont pas accept\u00e9es pour le d\u00e9p\u00f4t. Carte de cr\u00e9dit uniquement.<\/li>\n
    6. Adobe Rent a Car propose un service d’accueil \u00e0 l’a\u00e9roport lorsque les d\u00e9tails exacts du vol sont fournis. Le locataire sera re\u00e7u \u00e0 la sortie des portes d’arriv\u00e9e par un repr\u00e9sentant d’Adobe Rent a Car.<\/li>\n
    7. Lorsque les d\u00e9tails du vol ne sont pas fournis, le client peut appeler \u00e0 son arriv\u00e9e pour demander un service de navette gratuit disponible \u00e0 l’a\u00e9roport de San Jose et \u00e0 l’a\u00e9roport de Liberia au num\u00e9ro local\u00a0: 2542-4800 (San Jos\u00e9) et 2667-0608 (Liberia) durant les heures de bureau. Si le bureau est ferm\u00e9, veuillez appeler le num\u00e9ro d’urgence 24h\/24 et 7j\/7\u00a0: 2542-4888.<\/li>\n
    8. Livraison gratuite de la voiture \u00e0 votre h\u00f4tel, dans un rayon de 12 miles \u00e0 partir de n’importe quel bureau.<\/li>\n
    9. La Protection Responsabilit\u00e9 Civile (PLI) est obligatoire.<\/li>\n
    10. \n

      Adobe Rent a Car vous permet de refuser la couverture d’assurance (LDW) en utilisant la protection de la carte de cr\u00e9dit. La carte de cr\u00e9dit doit \u00eatre valide, fournir une couverture LDW au Costa Rica pour le type de voiture lou\u00e9e et \u00eatre d\u00e9tenue par le m\u00eame titulaire que celui qui loue le v\u00e9hicule. Il n’est pas n\u00e9cessaire de pr\u00e9senter un document confirmant la couverture si vous poss\u00e9dez l’une des cartes suivantes :<\/p>\n

        \n
      • Visa Signature<\/li>\n
      • Visa Infinite<\/li>\n
      • Amex Gold<\/li>\n
      • Amex Platinum<\/li>\n
      • Amex Centurion<\/li>\n
      • Master Black<\/li>\n
      • Master World<\/li>\n
      • Master World Elite\n

        (Le LDW ne peut pas \u00eatre refus\u00e9 en cas de paiement par carte de d\u00e9bit.)<\/strong><\/p>\n<\/li>\n<\/ul>\n<\/li>\n

      • La protection \u00e9tendue (SPP) est facultative.<\/li>\n
      • Des frais de location aller simple et de d\u00e9p\u00f4t peuvent \u00eatre appliqu\u00e9s. Consulter : reservas@adobecar.com.<\/li>\n
      • Kilom\u00e9trage gratuit pour les locations de moins de 30 jours.<\/li>\n
      • La distance maximale pour une livraison gratuite est de 25 kms<\/li>\n<\/ol>\n

        Demande, modification, annulation des r\u00e9servations, non-pr\u00e9sentation ou restitution anticip\u00e9e<\/h2>\n

        R\u00e9servation\u00a0<\/b><\/h2>\n

        Pour effectuer une r\u00e9servation, nous avons besoin des informations suivantes :<\/p>\n

          \n
        • Pr\u00e9nom et nom de famille<\/li>\n
        • Cat\u00e9gorie de voiture<\/li>\n
        • Date, heure et lieu de livraison (h\u00f4tel ou num\u00e9ro de vol)<\/li>\n
        • Date, heure et lieu de d\u00e9part (h\u00f4tel ou num\u00e9ro de vol)<\/li>\n
        • Services suppl\u00e9mentaires \u00e0 inclure, tels que : couvertures suppl\u00e9mentaires, accessoires, frais de restitution ou locations aller simple, etc.<\/li>\n<\/ul>\n

          Modification des r\u00e9servations\u00a0<\/b><\/h2>\n

          Une r\u00e9servation peut \u00eatre modifi\u00e9e jusqu’\u00e0 72 heures avant le d\u00e9but de la location (sous r\u00e9serve de disponibilit\u00e9) sans p\u00e9nalit\u00e9. Les changements du lieu de prise en charge peuvent entra\u00eener des frais suppl\u00e9mentaires.<\/p>\n

          Annulation ou non-pr\u00e9sentation\u00a0<\/b><\/h2>\n

          P\u00e9nalit\u00e9 de 2 jours de location sans assurance, pour les annulations tardives soit 72 heures avant le d\u00e9but du service, ou pour une non-pr\u00e9sentation. Nous consid\u00e9rerons une non-pr\u00e9sentation lorsqu’un client a 2 heures de retard lors\u00a0 de la prise en charge du v\u00e9hicule et qu\u2019il ne nous a pas contact\u00e9s.<\/p>\n

          Restitution anticip\u00e9e<\/b><\/h2>\n

          En cas de restitution du v\u00e9hicule lou\u00e9 avant la date convenue, un remboursement partiel sera appliqu\u00e9.<\/p>\n

          Conditions de paiement\u00a0<\/b><\/h2>\n

          Au moment de la location, le co\u00fbt total de la location plus les d\u00e9penses suppl\u00e9mentaires, sera d\u00e9bit\u00e9 de votre carte de cr\u00e9dit.<\/p>\n

          Conditions g\u00e9n\u00e9rales d’assurance et de couverture\u00a0<\/b><\/h2>\n

          Veuillez consulter la section Couverture.
          \nLes violations de la l\u00e9gislation sur la Circulation du Costa Rica sont de l’enti\u00e8re responsabilit\u00e9 du locataire.<\/p>\n

          Location aller simple\u00a0<\/b><\/h2>\n

          Dans le cas o\u00f9 vous avez besoin d\u2019une location aller simple et que le lieu o\u00f9 vous prenez possession du v\u00e9hicule est dans un bureau et que vous le restituez dans un autre, les conditions suivantes s’appliquent:<\/p>\n

            \n
          1. La r\u00e9servation est n\u00e9cessaire<\/li>\n
          2. Dur\u00e9e minimale de location : 3 jours<\/li>\n
          3. Des frais sont appliqu\u00e9s. Veuillez consulter : reservas@adobecar.com<\/li>\n
          4. La voiture n’a pas l’autorisation de quitter le pays<\/li>\n<\/ol>\n

            Conducteurs suppl\u00e9mentaires\u00a0<\/b><\/h2>\n

            Le locataire\/conducteur est gratuit; les conducteurs suppl\u00e9mentaires paie un suppl\u00e9ment de 4 USD par jour et par conducteur. Dans tous les cas, le conducteur doit avoir un permis de conduire ayant au moins 2 ans de validit\u00e9. Le contrat de location n\u2019inclut qu’un seul conducteur principal.<\/p>\n

            Politique de non-fumeurs\u00a0<\/b><\/h2>\n

            Il est strictement interdit de fumer \u00e0 l’int\u00e9rieur du v\u00e9hicule. En cas d’odeur, des frais d’au moins 100 $ seront factur\u00e9s.<\/p>\n

            Accessoires\u00a0<\/b><\/h2>\n

            Tous les accessoires propos\u00e9s sont sous r\u00e9serve de disponibilit\u00e9. Nous recommandons une r\u00e9servation pr\u00e9alable.<\/p>\n\n\n\n\n\n\n\n\n\n\n
            Accessoire<\/td>\nPrix\u00a0<\/b><\/td>\nGarantie<\/td>\n<\/tr>\n
            Si\u00e8ge b\u00e9b\u00e9 (moins de 12 ans ou hauteur inf\u00e9rieure \u00e0 110 cm)<\/td>\n3,39 USD par jour<\/td>\n<\/td>\n<\/tr>\n
            Si\u00e8ge enfant (moins de 12 ans ou hauteur inf\u00e9rieure \u00e0 145 cm) 1,13 USD par jour<\/td>\n1,13 USD par jour<\/td>\n<\/td>\n<\/tr>\n
            Porte-bagages l\u00e9gers pour le surf (Le poids maximum moyen est de 50 kilos. Par exemple pour charger environ deux planches par v\u00e9hicule.)<\/span><\/td>\n$0 USD<\/td>\n<\/td>\n<\/tr>\n
            GPS<\/td>\n10,17 $ US par jour<\/td>\n250 $ US<\/td>\n<\/tr>\n
            Carte SIM pour t\u00e9l\u00e9phone portable<\/td>\n$0 USD<\/td>\n<\/td>\n<\/tr>\n
            Point d’acc\u00e8s Wi-Fi portable<\/td>\n\u00a011,30 USD par jour<\/td>\n100 USD<\/td>\n<\/tr>\n
            <\/td>\n<\/td>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

            Restitutions tardives\u00a0<\/b><\/h2>\n

            1 heure de tol\u00e9rance pour les restitutions tardives est accord\u00e9e. De 2 \u00e0 4 heures, des frais suppl\u00e9mentaires s’appliquent ; et apr\u00e8s 4 heures de retard, une journ\u00e9e compl\u00e8te est factur\u00e9e.<\/p>\n

            Frais de carburant\u00a0<\/b><\/h2>\n

            Tous les v\u00e9hicules sont livr\u00e9s avec le plein de carburant (veuillez v\u00e9rifier si la voiture fonctionne \u00e0 l’essence ou au carburant diesel), veuillez rendre le r\u00e9servoir plein tel qu’il a \u00e9t\u00e9 livr\u00e9.
            \nSi le v\u00e9hicule n\u2019a pas re\u00e7u le carburant ad\u00e9quat, tous les frais associ\u00e9s pour solutionner le probl\u00e8me occasionn\u00e9 seront factur\u00e9s au locataire.
            \nDes frais de ravitaillement seront appliqu\u00e9s.<\/p>\n

            Frais suppl\u00e9mentaires ou p\u00e9nalit\u00e9s\u00a0<\/b><\/h2>\n
              \n
            • La perte et\/ou le vol de plaques d’immatriculation entra\u00eene une p\u00e9nalit\u00e9 de remplacement de 100\u00a0USD.<\/li>\n
            • La perte, vol et\/ou endommagement des documents de bord du v\u00e9hicule entra\u00eene une p\u00e9nalit\u00e9 de remplacement de 100\u00a0USD.<\/li>\n
            • La perte et\/ou le vol des cl\u00e9s du v\u00e9hicule entra\u00eene une p\u00e9nalit\u00e9 de remplacement de 150\u00a0USD \u00e0 500\u00a0USD\u00a0; si le porte-cl\u00e9s du v\u00e9hicule lou\u00e9 est \u00e9lectronique ou personnalis\u00e9, une p\u00e9nalit\u00e9 de remplacement de 300\u00a0USD sera appliqu\u00e9e.<\/li>\n
            • P\u00e9nalit\u00e9 de 100\u00a0USD pour des salissures excessives.<\/li>\n
            • P\u00e9nalit\u00e9 de 100\u00a0USD pour avoir fum\u00e9 dans le v\u00e9hicule.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

              Conditions de location\u00a0 Permis de conduire valide depuis plus de 2 ann\u00e9es cons\u00e9cutives. Valable 180 jours \u00e0 compter de l’entr\u00e9e au Costa Rica. Un permis de conduire valide. S’il n’est pas en alphabet latin ou s’il s’agit d’un permis num\u00e9rique, il doit \u00eatre pr\u00e9sent\u00e9 en m\u00eame temps que le permis…<\/p>\n","protected":false},"author":14,"featured_media":18179,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[5438],"tags":[],"class_list":["post-15330","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-services"],"acf":[],"yoast_head":"\nTermes et Conditions d'Adobe Rent a Car - Adobe Rent a Car<\/title>\n<meta name=\"description\" content=\"\u27a1\ufe0f - Adobe Rent a Car - Termes et Conditions d'Adobe Rent a Car\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.adobecar.com\/fr\/services\/conditions-generales\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Termes et Conditions d'Adobe Rent a Car - 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