{"id":9063,"date":"2017-07-09T09:09:45","date_gmt":"2017-07-09T15:09:45","guid":{"rendered":"https:\/\/www.adobecar.com\/?p=9063"},"modified":"2026-03-19T13:45:37","modified_gmt":"2026-03-19T19:45:37","slug":"terms-conditions","status":"publish","type":"post","link":"https:\/\/www.adobecar.com\/en\/about-adobe\/terms-conditions\/","title":{"rendered":"Adobe Rent a Car Terms & Conditions"},"content":{"rendered":"

Rental Requirements<\/h2>\n
    \n
  1. Valid driver’s license with more than 2 consecutive years of issue. Valid for 180 days from the entrance to Costa Rica.<\/li>\n
  2. A valid driver’s license. If it is not in the Latin alphabet or a digital license, it must be presented with the International License.<\/li>\n
  3. Physically present the valid and original identity card and\/or passport, in the case of the passport it must have the entry stamp to the country.<\/li>\n
  4. Present Credit Card to cover the guarantee deposit for US$1,000 (only MasterCard, VISA, Discover or American Express are accepted). The Credit Card must bear the printed name and number of the cardholder and must be the same person who picks up the vehicle. We do not accept debit cards, cash or virtual credit cards.<\/li>\n
  5. The minimum age to rent a car is 23 years.<\/li>\n<\/ol>\n

    Conditions<\/h2>\n
      \n
    1. Rental period is 24 hours.<\/li>\n
    2. After 4 hours of late car return, you will be charged with the daily rate.<\/li>\n
    3. Cars cannot be taken out of Costa Rica.<\/li>\n
    4. Additional drivers are allowed at an extra cost.<\/li>\n
    5. Cash and debit card are not accepted for the deposit. Only credit card.<\/li>\n
    6. Adobe Rent a Car offers meet and greet service at the airport when exact flight details are provided. Renter will be received at external arrival gates by an Adobe Rent a Car representative.<\/li>\n
    7. When flight details are not provided, the customer may call upon arrival for free shuttle service available in San Jose Airport and in Liberia airport at the local number: 2542-4800 (San Jos\u00e9) and 2667-0608 (Liberia) at office hours. When closed, please call emergency 24\/7 number: 2542-4888.<\/li>\n
    8. Complimentary delivery of the car to your hotel, within 12 miles from any office.<\/li>\n
    9. The Liability Protection (PLI) is mandatory.<\/li>\n
    10. \n

      Adobe Rent a Car allows declining insurance coverage (LDW) using credit card protection. As a requirement, the credit card must be valid, provide LDW coverage in Costa Rica for the type of car rented and be of the same cardholder who rents the vehicle. It is not necessary to present a document confirming coverage if you have any of the following cards:<\/p>\n

        \n
      • Visa Signature<\/li>\n
      • Visa Infinite<\/li>\n
      • Amex Gold<\/li>\n
      • Amex Platinum<\/li>\n
      • Amex Centurion<\/li>\n
      • Master Black<\/li>\n
      • Master World<\/li>\n
      • Master World Elite\n

        (LDW is not allowed to be declined if paying with a debit card.)<\/strong><\/p>\n<\/li>\n<\/ul>\n<\/li>\n

      • Extended Protection (SPP) is optional.<\/li>\n
      • One way rentals and drop off fees may apply. Consult: reservas@adobecar.com.<\/li>\n
      • Free mileage for rentals less than 30 days.<\/li>\n
      • The maximum distance for a free delivery is 25 kms.<\/li>\n<\/ol>\n

        Request, Modify, Cancellation, No Show or Early Return Bookings<\/h2>\n

        Booking<\/h3>\n

        To make a reservation we need the following information:
        \nName and Surname
        \nCar category
        \nDate, hour and place of delivery (Hotel or Flight Number)
        \nDate, hour and place of collection (Hotel or Flight Number)
        \nExtra services to include, such as: extra coverages, accessories, drop off fees or one way rentals, etc.<\/p>\n

        Modifying bookings<\/h3>\n

        A booking can be modified up to 72 hours before beginning the rental (upon availability) with no penalty. Changes in pick up location may have extra fees.<\/p>\n

        Cancellation or No-Show<\/h3>\n

        Penalty of 2 days of rent without insurance, for late cancellations 72 hours before the start of the service, or for a No-Show. We will consider a No-Show when a client has 2 hours of delay picking up the car and has not contacted us.<\/p>\n

        Early Return<\/h3>\n

        In the event that the rented vehicle is returned earlier than the agreed date, a partial refund applies.<\/p>\n

        Conditions of Payment<\/h3>\n

        At the moment of the rental, the full rental cost, plus extra expenses will be charged to your credit card.<\/p>\n

        General Insurance and Coverage Conditions<\/h2>\n

        Please refer to the Coverage section.
        \nViolations of the Costa Rica Traffic Legislation are full responsibility of the rentee.<\/p>\n

        One-Way Rentals<\/h2>\n

        In case you need one-way rentals, where you receive the car in one office and return in another, the following conditions apply:
        \nReservation is neccesary
        \nMinimum rental period: 3 days
        \nCharges apply. Please consult: reservas@adobecar.com
        \nThe car does not have authorization to leave the country<\/p>\n

        Additional Drivers<\/h3>\n

        The renter\/driver is free of charge; additional drivers have a surcharge of US$4 per day per driver. In all the cases the driver must have a driver license with at least 2 years of issue. The rental agreement only has one main driver included.<\/p>\n

        No smoking policy<\/h3>\n

        It is strictly prohibited to smoke inside the car. In case of any smell, there will be a charge of at least $100.<\/p>\n

        Accessories<\/h3>\n

        All accessories are subject to availability. We recommend previous reservation.<\/p>\n\n\n\n\n\n\n\n\n\n\n
        Accessory<\/th>\nPrice<\/th>\nDeposit<\/th>\n<\/tr>\n<\/thead>\n
        Baby seat (under 12 years old or less than 110 cm height)<\/td>\nUS$3.39 per day<\/td>\n<\/td>\n<\/tr>\n
        Children seat (under 12 years old or less than 145 cm height)<\/td>\nUS$1.13 per day<\/td>\n<\/td>\n<\/tr>\n
        Surf racks for light weight (The average maximum weight is 50 kilos. For example to load two boards per vehicle approximately.)<\/span><\/td>\nUS$0<\/td>\n<\/td>\n<\/tr>\n
        <\/td>\n<\/td>\n<\/td>\n<\/tr>\n
        Sim card for mobile phone<\/td>\nUS$0<\/td>\n<\/td>\n<\/tr>\n
        Portable Wi-Fi Hotspot<\/td>\nUS$11.30 per day<\/td>\nUS$100<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

        Late returns<\/h3>\n

        A 1-hour tolerance for late returns is granted. From 2-4 hours extra fees apply; after 4 hours delay, a full day is charged.<\/p>\n

        Fuel Charge<\/h3>\n

        All vehicles are supplied with a full tank of fuel (please check if the car uses petrol-gasoline or diesel fuel), please returned as it was delivered.
        \nIf the car receives an incorrect fuel, all associated costs to correct the problem will be charged to the rentee.
        \nRefueling charges will apply.<\/p>\n

        Extra fees or penalties<\/h3>\n

        Loss\/Steal of Car License plates has a replacement penalty from US$100.
        \nLoss\/Steal\/Damage of car mandatory documents has a replacement penalty from US$100.
        \nLoss\/Steal of car keys has a replacement penalty from US$150 to US$500; if the car key holder is electronic or customized to the car rented a replacement penalty from US$300 applies.
        \nUS$100 penalty for excessive dirt.
        \nUS$100 penalty for smoking in the car.<\/p>\n","protected":false},"excerpt":{"rendered":"

        Rental Requirements Valid driver’s license with more than 2 consecutive years of issue. Valid for 180 days from the entrance to Costa Rica. A valid driver’s license. If it is not in the Latin alphabet or a digital license, it must be presented with the International License. Physically present the…<\/p>\n","protected":false},"author":14,"featured_media":18178,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[2012,53],"tags":[],"class_list":["post-9063","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-about-adobe","category-services"],"acf":[],"yoast_head":"\nAdobe Car Rental Costa Rica Cancellation Policy & Terms<\/title>\n<meta name=\"description\" content=\"Learn about Adobe Car Rental Costa Rica cancellation policy & terms. Cancel with no fees if done 72 hours in advance. 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