Rental Requirements

1.- Passport.
2.- Valid driver license. A foreign driver license is valid in Costa Rica for 90 days after the last arrival to the country.
3.- Minimum age for rental is 23 years old.
4.- Major credit card (AMEX, VISA, MASTER CARD) with credit enough to cover the deductible (excess) of the chosen insurance, plus the value of the rental.

 

 

At the reservation

1.- Even if our online reservation system will confirm your booking, to guarantee it, a credit card is required. Our staff will contact you over the phone or by e-mail, right after you made the reservation in order to obtain your information and assist you with any other question you may have about your rental. You also can call us to our toll free number or write to info@adobecar.com
2.- A reservation will be cancelled after 24 hours without credit card information.

 

Cancellation Policy

 A cancelation notice is required at least 72 hours before scheduled arrival in order to avoid one day charge penalty

 

At the rental

1.- Rental period is 24 hours.
2.- After 4 hours of late car return, you will be charged with the daily rate.
3.- Cars can not be taken out of Costa Rica.
4.- The cost of the additional driver is: US$ 3.
5.- Debit cards and cash are not accepted for the deposit. Only credit card.
6.- Adobe Rent a car offers meet and greet service at the airport when exact flight details are provided. Renter will be received at external arrival gates by an Adobe Rent a Car representative.
7.- When flight details are not provided, the customer may call upon arrival for free shuttle service available in San Jose Airport and in Liberia airport at the local number: 2542-4800 (San José) and 2667-0608 (Liberia) at office hours. When closed, please call emergency 24/7 number: 2542-4888.
8.- Complimentary delivery of the car to your hotel in the cities we attend.

1.- The rate includes a basic liability insurance with a maximum protection of US$20.000 for damages to third parties´ property, and US$100.000 per accident,for injury or death of third persons not travelling in the rental car.

2.-  LDW / Loss damage waiver.

For an additional daily fee, the rentee can waive his financial responsibility in case of damages to the rental car, produced by a car accident, collision or roll over. It also protects the financial losses in case of a total or partial theft of the automobile. The LDW has a deductible (excess ) of US$1,500. The cost of the LDW varies with the car category and goes from US$14 per day to US$25per day. The LDW is not an insurance. It is mandatory.

3.- SPP / Supplemental Protection Plan

The SPP allows the rentee to waive the deductible (excess) of the LDW for a daily extra cost. It also covers the cases of vandalism, destroyed tires or broken crystals, as well as free 24 hours specialized road assistance, including towing in case of an accident (restrictions apply). In the liability area, it extends the limit of the coverage up to US$2.200.000 per event, and it covers moral damages and profit loss.

Coverage exclusions

1.- When the driver has any incident and is under the influence of alcohol or drugs.

2.- Damages or accidents occur when the rental car is driven by a non authorized person.

3.- Damages of any type caused by driving thru rivers,lakes, beaches,flooded roads or off-road.

4.- If an accident is not reported to Adobe Rent a Car immediately, or if the driver does not cooperate or not follow the insurance & LDW claiming process.